How to Troubleshoot HP Officejet 3830 Not Printing Color Issue?

 Frustrated with the hp Officejet 3830 not printing color issues? Unfortunately, there are several customers who are facing the same issue even when their black and color ink cartridges are new and unused. Some of the users even uninstall the printer drivers and install them back again but the issue persists. In this situation, the printer prints black and white documents even when you command the colored printout. One of the common reasons behind the occurrence of the issue is that you have not made the correct printer settings. If you have not made printer settings appropriately then you may face this issue continuously. Let us discuss the main root causes behind the issue and how to resolve it. 




Why Is HP Officejet 3830 Not Printing Color?

Look at the below list to know the reasons behind the HP Officejet 3830 Not Printing Color Issue:

  • Dirty printheads and cartridges

  • Installed incompatible or faulty ink cartridges and papers

  • Incorrect printer settings 

  • Disabled color printing

  • The printer driver is not working properly 

  • Short of ink color


Steps to Troubleshoot HP Officejet 3830 Not Printing Color

Go through the below instructions step-by-step to troubleshoot the HP Officejet 3830 not printing color issue:

Step 1: The print head is the most significant element of the printing process. It is used to place the ink on the paper and manages the text that can be viewed.

Step 2: Uninstall the HP Officejet 3830 printer, printer drivers from the Windows computer control panel.

Step 3: After that, press the Windows and R keys at the same time to open the Run command.

Step 4: Thereafter, enter printui.exe in the execute box and then tap on the Ok button.

Step 5: A new window displays on the screen. Tap on the Driver tab to open it.

Step 6: If you find any printer drivers under the Drivers section then remove it immediately. Tap on the Ok button to go ahead.

Step 7: Next, go to the Control Panel and then click on Computers and Printers. Choose the Add Printer option. 

Step 8: Choose a printer or device under the New Windows menu. Hit on the “printer i want is not listed”.

Step 9: Click on “Add a printer” using TCP/ IP address. 

Step 10: Enter the IP address of your HP Officejet 3830 printer and then hit on the Next button.

Step 11: Install the appropriate printer drivers for your chosen printer. It will help you print the color document.

Step 12: Start printing in color with HP Officejet 3830 printer. 


We hope that this blog will be helpful for you in resolving the hp Officejet 3830 not printing color issues. If you have any doubt or any query regarding the HP Officejet 3830 printer then you can contact our professional support team to get step-by-step troubleshooting tips to fix the issue in your fingertips. Our professional support team is available 24x7 to help the customers. Feel free to contact us through our helpline number or live chat option.
Location: United States

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